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- Well qualified and experienced technicians to provide the necessary backup and technical support for our clientele.
- Services and repairs are carried out using only genuine quality parts to ensure the longevity and performance of our products.
- Our mobile technical team are on standby to provide on-site assistance.
- We recommend the above service schedule to be maintained to prolong the lifespan and continued operation of our products.
- The recommended service schedule must be strictly maintained and the services and repairs are only carried out by our authorised service centres.
- Please ensure your Solar Geyser is inspected by an accredited installer every six months as the magnesium bar may need to replaced depending on the water quality.
- Magnesium bar needs to be replaced periodically (we recommend that user checks it every 3 to 6 months).
- Customer needs to ensure that he uses a de-scaler to deal with lime build up Customer needs to ensure that all water filters are clean to prevent any blockages.
- Solar vacuum tubes ought to be cleaned (more frequently especially when installed in dusty area) to allow maximum light absorption.
